Choose the best service to suit your needs!

1. Top-up

• Text STORY10 to 67400 for a £10 + £1 FREE top-up [Cost £10 + standard SMS]
• Text STORY5 to 80077 for a £5 top-up [Cost £5 + standard SMS]
• Text STORY4 to 85450 for a £4.5 top-up [Cost £4.5 + standard SMS]
• Text STORY3 to 84459 for a £3 top-up [Cost £3 + standard SMS]
• Text STORY1 to 80876 for a £1.5 top-up [Cost £1.5 + standard SMS]

Or

You will receive a top-up confirmation text message.

2. To make international calls

Dial 0344 545 0030, after hearing the voice prompt, enter your destination number (including the international dialling code) followed by the # key (e.g. 00 + country code + area code + number + #).

You will also receive an SMS with a PIN. It will enable you to use the service from any other mobile or landline. To make a call simply dial the access number and enter the PIN followed by the # key. Once the PIN is accepted enter your destination number (including the international dialling code) and finish with #.

Latest Update: Orange, T-mobile and Virgin customers are only allowed 1 top-up per day. Also, PINs will not be sent to T-Mobile and Virgin customers, meaning they can use the credit only from the mobile the top-up was made from.

T&C: Ask bill payer’s permission before using the service. Calls charged per minute & apply from the moment of connection. The connection fee is equal to double per minute rate, with a maximum fee of 30p/call. Calls to 03 numbers cost standard rate and can be used as a part of the bundles minutes. We will automatically top-up with £5.00 credit if you are a user of the 80876, 84459, 85450 and 80077 codes or with £10.00 credit if you are a user of the 67400 code, before your calling credit is about to run out. To unsubscribe simply text STOP to 80876, 84459, 85450, 80077 or 67400 at any time. Credit expires 90 days from your last top-up. Daily top-up limit of £20 applies. Service provider: Story Telecom Ltd. Helpline: 0208 497 9210.

To make international calls

Dial the access number, after hearing the voice prompt, enter your destination number in a full format
followed by the # key (e.g. 00 + country code + area code + number + #).

T&C: Ask bill payer’s permission before using the service. Calls are billed per minute, include VAT & apply from the  moment of connection. The charge is incurred even if the destination number is engaged or the call is not answered. Please replace the handset if the calls are engaged or unanswered. BT call setup fee applies. Cost of calls from non BT operators & mobiles may vary. Check with your operator. Service provider: Story Telecom Ltd. Helpline 0208 497 9210.